Billy, Could You Lose My Number

I’ve had my cell phone for a few months now, and for some time I have had to endure people calling me and asking for someone I presume is whomever had the number before I did. OK, fine. I can deal with that, but it gets really farking annoying after awhile.

At first, I was polite, but with each successive call from this idiot’s idiot friends, my patience wore thinner and thinner. It got to the point where I would say only three things to these micro-brained nimrods: “Hello,” “This is the wrong number,” and “Bye.” If they were dumb enough (and a few were) to ask “Are you sure??” they didn’t get the “Bye” because I would hang up right there and then. I already get my Recommended Daily Allowance of Vitamin Stupid at work, I don’t need extra.

Much to my relief, the calls asking for Mr. Dorko McDimwit eventually stopped.

Until today. Now the fools are asking for somebody ELSE.

-palms forehead-

Re-Re-Redundnant Backup

As much as I’ve been poking Vista this week, I haven’t really taken the time to push it too much, however I think I’ll put it through its paces during the long weekend and do some fun stuff that I know will redline the CPU and bring my PC to its knees. The last step before doing this is copying my documents from my external hard drive to the one that has Vista on it. I’ve been running off a straight copy that I made to that drive a few days ago after making sure I had everything moved over, and after making a backup file using the software that came with the drive.

Now I have four copies…a copy of my stuff on the Vista drive, a straight copy on the external drive, a backup archive on the external drive, and the original on the XP drive…I feel a little bit safer now. 🙂

Every three weeks…

I really farking hate my job.

I do software support for a local company. They produce software is also supposed to bring geezers that have been doing mainframe programming for the last 20 years into the happy shiny world of Microsoft .NET and Visual Studio. The software this company creates has a programming language attached to it. With just a week of training at our facility, they will know Visual Studio, .NET, Windows programming, and Web programming. What could possibly go wrong?

Every single farking thing, that’s what.

I went into this with the hope that since I would be dealing with other programmers, they would be somehow smarter than the unwashed masses that I have had to deal with in previous customer service jobs. I could not have been more wrong. (read this to find out why) More and more I wonder how some of these people keep their jobs as my sanity slowly leaks out of my head.

We take calls from customers day in and day out, but one unfortunate person gets the -snicker- honor of answering email requests for assistance. These are usually the worst, they usually fall into a few categories:

Customer emails an error message and nothing else.
Customer wants to know how to do something, but does not specify exact details or a version number.
Customer is having problems with their code, but does not send any code at all, just a vague description of the problem.
Customer has something that OMG REALLY NEEDS TO BE FIXED RIGHT NOW but they email it instead of picking up the phone and calling our toll-free 800 number that is usually answered quickly.
Customer has a question that anyone who took Programming 101 should be able to answer.
Customer actually has a genuine question or problem. Customer provides code, version numbers, operating system, and other things that may be relevant to their problem.

Needless to say, we get the last one very infrequently.

Every three weeks, it becomes my turn. I dread going to work that Monday morning, and of course there is a (virtual) stack of things waiting for me when I get in. I also still have to answer the phone while on ’email duty,’ and every so often I get chastised for not answering a question “the right way” or not giving “special treatment” to an important customer.

I am not a salesperson, nor do I have any desire to be. I treat all my customers more or less the same. I’m only human: some folks do get special treatment (particularly if they’re nice) and some folks get to wait a little longer if they’re being dickholes. Either way, their problems get fixed, their questions get answered, the company gets paid, and everyone is happy…well, except for me.

Frankly, I think a trip to a certain monstrous career-building hotjob website is in order. 😉

Livin’ La Vida Vista

I’m not certain why I’m doing this, but I’ve decided to give Vista another try, and this time I’m actually going to activate it and use it as my desktop OS.

Make that, I’m going to try to to activate it and use it as my desktop OS…I’m going to make a list of all the stuff I absolutely need on my PC, and hopefully all of them work on Vista. On an unrelated note, I just purchased a new external hard drive for backups. I’m also doing this on a seperate hard drive, if worse comes to worse, I can go back.

Come to think of it, I do have 30 days to activate, no rush there.